High Drive - Terms and Conditions
All orders ship within 2 business days.
Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.
If your product comes in different sizes, please use our size chart in the product listing to prevent errors in ordering. We usually have videos on our How To page to help as well.
If you are looking for a custom order for your club or looking for specific colours or sizing please contact us, we require prepayment for all custom orders and shipping time varies depending on our stock and suppliers.
We primarily use Canada Post, United States Postal Service, and FedEx but also offer other overnight carriers.
At this time we are only set up to offer shipping to Canada and the United States, if you live elsewhere please contact us through our Contact Us page for more details.
We do our best to apply fair shipping costs to each order.
Shipping costs are calculated automatically during checkout.
We offer free shipping for orders over $60.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Custom orders are exempt from being returned unless the product arrives defective, however, please contact us if you have experienced issues.
If your item is less than $15 please contact us prior to returning.
Additional non-returnable items:
Opened or damaged products
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Any item not in its original condition, that is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery